FAQ's  
 
 
   

On this page, you will find almost all the questions you may have regarding
SIMRAN TOOLS INTERNATIONAL

..1....Minimum Order / Samples?

..2....Payments Terms?

..3....Bank Details?

..4....Shipping Charges / Informations?

..5....How Can I get a Quote?

..6....How Can I get your Catalogue / Price List?

..7....How to contact Simran Tools International?

Q.1. What is the minimum order that one can place?
A.1. We always expect the minimum order to be of at least US$ 500. However, we also understand that customers need to place smaller orders in the beginning as samples. These samples can be made available against cost on request.

Q.2. What are the payment terms?
A.2. All payment should be made in US Dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment:

  • Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Telegraphic Transfer (T/T) or Wire Transfer to our Bankers under intimation to us.
  • Part payment in Advance: For large orders, we expect that you send 50% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which is payable by the customer.
  • Letter of Credit: We accept Sight Letter of Credit against bulk orders. This method involves considerable Bank Charges. All Bank Charges as per the terms of Letter of Credit, must be to the account of the buyer.

Q.3. What are your Bank Particulars ?
A.3. Our Bankers are:

IDBI BANK LTD.
(KAROL BAGH BRANCH)
2046, GURUDWARA ROAD, KAROL BAGH
NEW DELHI-. 110005, INDIA
SWIFT CODE : IBKLINBBNDL
SIMRAN TOOLS INTERNATIONAL CURRENT A/C No. : 5512010004538

If you wish to send payment by Wire Transfer / Telegraphic Transfer (T/T), then please choose on of the following methods, depending upon the currency of remittance:

PAYMENT PROCEDURE FOR US Dollars (US$):

For making payment of US$_______, please give the following information to your bank:

DEUTSCHE BANK TRUST COMPANY
AMERICAS
NEW YORK, NY USA
SWIFT CODE: BKTRUS33

CURRENCY USD
A/C #
04169786

For further credit to Current account no. 5512010004538 of M/S SIMRAN TOOLS INTERNATIONAL account with IDBI Bank Ltd., Karol Bagh Branch, New Delhi, India

Bank charges (fees) must be paid by buyer. We should receive full amount without deductions. Please fax us a copy of Transfer advice so that we can track the payment.

PAYMENT PROCEDURE FOR British Sterling Pound (Stg. £):

For making payment of Sterling Pound £_______, please give the following information to your bank:

STANDARD CHARTERED BANK
NEW LONDON BRIDGE HOUSELONDON SE19TB
LONDON, U.K.
SWIFT CODE : SCBLGB2L

CURRENCY GBP (STERLING)
A/C #
01708762401
S C 60-91-04

For further credit to Current account no. 5512010004538 of M/S SIMRAN TOOLS INTERNATIONAL account with IDBI Bank Ltd., Karol Bagh Branch, New Delhi, India

Bank charges (fees) must be paid by you. We should receive full amount without deductions. Please fax us a copy of Transfer advice so that we can track the payment.

PAYMENT PROCEDURE FOR EURO:

For making payment of Euro_______, please give the following information to your bank:

DRESDNER BANK AG,
JURGEN-PONTO-PLATZ 1
D-60301, FRANKFUT MAIN

SWIFT : DRESDEFF

CURRENCY EUR
A/C # 499806352711

For further credit to Current account no. 5512010004538 of M/S SIMRAN TOOLS INTERNATIONAL account with IDBI Bank Ltd., Karol Bagh Branch, New Delhi, India

Bank charges (fees) must be paid by you. We should receive full amount without deductions. Please fax us a copy of Transfer advice so that we can track the payment.

Note: Please inform us before and after sending any payment to our Bank Account.

Q.4. Please give some information on Shipping Mode and Charges?
A.4. Normal mode of shipment is – Sea Freight and Air Freight. However we also use Air Post Parcel, Sea Post Parcel, Courier, etc on special requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods on “Freight to Pay Basis”.

The shipping charges vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Q.5. How can one get a Quote?
A.5. Please click here to fill the Enquiry Form.

Q.6. How can one get the Price List / Catalogue?
A.6. Please click here to fill the Enquiry Form.

Q.7. How can one contact Simran Tools International?
A.7. You may contact Simran Tools International either by E-mail, Fax, Phone or Post.


For all reasons , use any of the following methods of contact:

Contact Person : Mr. Inderjit Singh

Mobile : +91-9313811414

Telephone:
+91-11-32913249

Fax: +91-11-25861340

E-mails simrantools@vsnl.net

info@simrantools.com

inderjit@simrantools.com

sales@simrantools.com

Customer Care: +91-9313811414 (Round The Clock)

+ means that you have to prefix the International dialing code to the above number. For example, from most countries you should prefix “00”.